UPS cutting 20K jobs due to fewer Amazon shipments

Company Actions - United Parcel Service (UPS) announced it will cut approximately 20,000 jobs, representing about 4% of its workforce, and close 73 facilities to reduce costs amid economic uncertainty and a potential decrease in business from its largest customer, Amazon [1][5] - UPS previously reached an agreement with Amazon to reduce shipping volume by 50% by the second half of 2026, with Amazon accounting for 11.8% of UPS' overall revenue in 2024 [5] Economic Context - A slowdown in global trade is expected to decrease the demand for shipping services, which could negatively impact parcel delivery companies [2] - UPS CEO Carol Tome highlighted that the current trade environment presents unprecedented challenges not seen in over a century [2] Financial Implications - UPS anticipates expenses between $400 million and $600 million related to separation benefits and lease-related cuts in 2025 following previous workforce reductions [6] - The company is also facing a decline in volume from e-commerce sellers linked to China, such as Temu and Shein, due to new tariffs on previously duty-free goods [9] Strategic Initiatives - To assist customers with tariff and trade policy changes, UPS launched a website providing updates and expert connections [9] - UPS introduced a new Global Checkout service that displays customs fees and duties on international purchases at checkout [10]