Freshworks(US:FRSH) Globenewswireยท2025-04-29 20:10Core Viewpoint - Freshworks Inc. reported strong financial results for Q1 2025, with a revenue increase of 19% year-over-year, driven by the adoption of its AI service software solutions by businesses [2][6]. Financial Summary - Total revenue for Q1 2025 was $196.3 million, up from $165.1 million in Q1 2024, marking a 19% growth [6]. - GAAP loss from operations improved to $(10.4) million from $(32.2) million in the same quarter last year [6]. - Non-GAAP income from operations was $46.4 million, compared to $21.8 million in Q1 2024 [6]. - GAAP net loss per share was $0.00, an improvement from $(0.08) in Q1 2024 [6]. - Non-GAAP diluted net income per share increased to $0.18 from $0.10 year-over-year [6]. - Net cash provided by operating activities was $58.0 million, up from $40.6 million in Q1 2024 [6]. - Adjusted free cash flow reached $55.4 million, compared to $38.7 million in the prior year [6]. Key Metrics and Business Highlights - The number of customers contributing more than $5,000 in ARR increased by 13% year-over-year to 23,275 [6]. - The net dollar retention rate was 105%, slightly down from 106% in Q1 2024 [6]. - Freshworks onboarded several new customers, including All3Media and Broad River Retail [6]. - A new global partner program was launched to enhance offerings for resellers and service delivery [6]. Financial Outlook - For Q2 2025, revenue is expected to be between $197.3 million and $200.3 million, reflecting a year-over-year growth of 13% to 15% [7]. - Full-year 2025 revenue is projected to be between $815.3 million and $824.3 million, with a similar growth rate [7]. - Non-GAAP income from operations for Q2 2025 is estimated to be between $27.8 million and $29.8 million [7].