【市场治理】海南州2025年“五一”及旅游旺季前文旅市场专项检查筑牢双防线

Core Insights - The Hainan Prefecture Cultural, Sports, Tourism and Broadcasting Bureau is taking proactive measures to ensure the safety and stability of the tourism market as the "May Day" holiday and peak travel season approach, amid increasing risks of personnel flow and gatherings [1] Regulatory Actions - Targeted regulation is being implemented to strictly investigate market violations, focusing on issues like "unreasonably low-priced tours" through surprise inspections and big data monitoring to ensure precise and efficient law enforcement [1] - A comprehensive inspection of emergency plans, fire safety facilities, and duty management is being conducted across all operating units to prepare for the expected surge in visitors during the "May Day" peak [3] Joint Enforcement - Special inspections are being carried out in key areas such as the tourism passenger transport market, dining, and accommodation along the southern shore of Qinghai Lake, ensuring compliance with operational qualifications and safety standards for transport vehicles and drivers [4] - Law enforcement actions are combined with educational outreach to enhance safety awareness among tourism operators and staff [4] Service Quality Enhancement - The industry service standards are being promoted to address issues related to tour guide explanations and hotel services, with a 24-hour response mechanism established to efficiently handle tourist complaints [6] - The bureau has mobilized 330 law enforcement personnel and inspected 210 business locations, addressing complaints and issuing promotional materials to improve market regulation [6]