Workflow
打造智慧政务服务新范式 科大讯飞AI政务助理亮相2025数字中国

Core Viewpoint - Keda Xunfei has launched three AI digital assistants for government services, enhancing the efficiency and experience of digital governance through advanced AI technologies [1][3][5][6] Group 1: AI Digital Assistants Overview - The three AI digital assistants introduced are "AI Government Consultation Assistant," "AI Government Office Assistant," and "AI Government Comprehensive Window Assistant," aimed at transforming the entire process of government services from consultation to approval [1] - These assistants utilize the "Xunfei Spark Large Model + DeepSeek" dual-engine multimodal technology to create practical applications for various government scenarios [1] Group 2: AI Government Consultation Assistant - The "AI Government Consultation Assistant" is designed to assist citizens in navigating government services, capable of accurately understanding and analyzing inquiries even in noisy environments [3] - It has been implemented in the Hefei government service hall, handling over 1,800 routine matters, significantly reducing waiting times for citizens [3] Group 3: AI Government Comprehensive Window Assistant - The "AI Government Comprehensive Window Assistant" enhances the efficiency of government service windows by reducing average processing times and minimizing errors in document handling [5] - It supports quick identification of service matters, batch uploading, automatic classification of materials, and intelligent pre-review of documents, leading to an 80% increase in receipt rates and a 90% accuracy in matter recommendations [5] Group 4: AI Government Office Assistant - The "AI Government Office Assistant" streamlines daily document tasks, generating complete and formatted official documents in under two minutes [6] - It addresses high-frequency needs such as document drafting, error correction, and voice transcription, improving the efficiency and quality of government document processing [6]