Amazon updates Q Business to let companies build public-facing chatbots

Core Insights - Amazon has announced that its Q Business AI assistant now supports anonymous user access, allowing companies to create public-facing chatbots for various applications [1][2] - The new feature enables guest users to utilize Amazon Q Business for quick access to product information, technical answers, and troubleshooting without requiring user authentication [2] - Q Business applications with anonymous access will operate on a consumption-based pricing model [3] Company Developments - Q Business was launched two years ago at the AWS re:Invent conference and has since been rebranded with enhanced features, including the ability to perform tasks across third-party applications [4] - Amazon's CEO Andy Jassy highlighted that the company is developing over 1,000 generative AI applications, with AI revenue growing at "triple-digit" year-over-year percentages, contributing to a "multi-billion-dollar annual revenue run rate" [5]