Core Viewpoint - JetBrains' AI Assistant, despite achieving 22 million downloads, has received a low rating of 2.3 out of 5, leading to significant criticism and user dissatisfaction due to its performance and integration issues [2][4]. Group 1: Product Performance and User Feedback - JetBrains released the AI Assistant plugin in December 2023, aiming to assist programmers in coding, but it has fallen behind competitors like GitHub Copilot [2]. - Users have reported numerous issues, including slow performance, bugs, and a lack of support for third-party models, leading to a high volume of negative feedback [7][9]. - Many users expressed frustration over the inability to remove the AI Assistant, which is deeply integrated into JetBrains' products, making it difficult to uninstall [9][10]. Group 2: Company Response and User Trust - JetBrains has been accused of deleting negative reviews to improve the plugin's rating, which has damaged user trust and confidence in the company [4][7]. - The company defended its actions by stating that some comments were removed for violating policies or addressing already resolved issues, acknowledging that better communication was needed [7][11]. - Users have raised concerns about the AI Assistant's potential risks to intellectual property and security, emphasizing the need for transparency regarding data usage [10][11]. Group 3: Competitive Landscape and Strategic Moves - In response to competitive pressures, JetBrains introduced a free version of the AI Assistant, which includes unlimited code completion and local AI model support, aiming to attract users away from free alternatives like GitHub Copilot [12][14]. - The introduction of a new AI agent named Junie, designed to work alongside the AI Assistant, has been met with a more favorable reception, although pricing remains a concern for users [14].
二十年老牌IDE栽在AI上,JetBrains被差评逼疯批量删除评论,用户怒打更多1星抗议
3 6 Ke·2025-05-06 09:45