3 6 Ke·2025-05-06 10:58Group 1 - Starbucks' competitive strategy has become ineffective due to market changes and the rise of local competitors like Luckin Coffee [2][3] - The differentiation advantage that Starbucks once had has diminished as consumers now have many alternatives for socializing and coffee consumption [3][4] - The focus on professional coffee consumption has led to a misjudgment of local market demands, as many consumers prefer milk-based beverages over pure coffee [3][4] Group 2 - Luckin Coffee has successfully identified and catered to the needs of non-professional consumers by offering popular products that align with local tastes [4][5] - The economic downturn and consumer behavior shifts have created opportunities for brands that can offer better value, which Luckin has capitalized on through a cost-leadership strategy [5][6] Group 3 - Starbucks needs to address its pricing strategy by genuinely lowering prices rather than relying on temporary discounts or coupons [12][13] - Product innovation is crucial for Starbucks to maintain relevance, requiring a balance of quality and quantity in new offerings [14][15] - Enhancing service experience and community engagement is essential for Starbucks to reclaim its position as a community coffee shop [17][18] Group 4 - Brand storytelling is vital for Starbucks to connect with consumers on a deeper level, moving away from a distant brand image to a more relatable one [19][20] - Establishing a comprehensive consumer operation system that integrates brand storytelling and consumer engagement is necessary for building trust and loyalty [20][21] - The shift from coffee as a status symbol to a daily beverage necessitates a fundamental restructuring of Starbucks' cost structure and user-centric approach [21][22]