Core Insights - Xiamen Gaoqi International Airport has launched an integrated "Aviation + Sports Events" service during the Sudirman Cup, enhancing convenience for athletes, referees, and spectators [1][3] - The service includes check-in at hotels, baggage direct transfer, and flight inquiries, allowing for a seamless travel experience post-event [1][3] Service Implementation - The check-in service is available at designated hotel areas, allowing athletes to check in easily and have their luggage prioritized for loading [3] - Travelers can check in up to 48 hours in advance, covering 27 airlines including Air China and China Eastern Airlines [3][4] Customer Experience - Over a thousand groups of travelers, including athletes and fans, have utilized this service, ensuring a "zero-error" experience [4] - Travelers have expressed satisfaction with the service, highlighting the convenience of checking in luggage at the hotel and having more time for leisure activities [4] Cultural Integration - The airport has incorporated local cultural elements into the service, such as providing Minnan-style refreshments in the check-in waiting area, enhancing the overall customer experience [4] Future Plans - Xiamen Airport aims to expand its "pre-service" ecosystem, planning to include various events and customized services to improve traveler experiences [4]
厦门机场护航“苏迪曼杯” 打造“航空+”体育赛事服务新范式
Zhong Guo Min Hang Wang·2025-05-07 02:37