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宁夏监管局推动银川机场管理效能质量提升
Zhong Guo Min Hang Wang·2025-05-07 02:57

Core Viewpoint - The report highlights the recognition of Yinchuan Airport as an "Excellent Service Quality Airport" in the 2 million to 10 million passenger category, reflecting the continuous improvement in service quality and effective regulatory oversight by the Ningxia Regulatory Bureau [1][2]. Group 1: Service Quality Improvements - Yinchuan Airport achieved a flight release normal rate of 90.53%, an increase of 1.11% year-on-year [1]. - The airport's near-gate bridge rate reached 91.67%, exceeding the average level of airports handling over 10 million passengers by 9.5% [1]. - The implementation of a "baggage direct transfer, one-time check-in" service model with 25 airports improved transfer efficiency by 15% [1]. Group 2: Passenger Experience Enhancements - Yinchuan Airport developed six sub-brands, including "Ning Lai Ning Wang," to cater to diverse passenger needs, enhancing 19 service product functionalities [1]. - The airport launched seven exclusive products to enrich the travel experience, including "Happy Travel Airport: A Colorful Summer" and "Learning History to Strengthen the Nation" [1]. Group 3: Regulatory and Environmental Initiatives - The Ningxia Regulatory Bureau is focused on enhancing service management capabilities and promoting service performance incentives [2]. - Ongoing efforts include beautifying the airport area and improving terminal signage to elevate the airport's soft power [2]. - A systematic assessment of the ecological environment around Yinchuan Airport is being conducted to mitigate bird strike risks, with expert recommendations for ecological management [3].