对话众安银行新任CEO吴忠豪：希望年内尽快推出港股交易服务

Core Viewpoint - ZA Bank, Hong Kong's largest digital bank, reported significant growth in revenue and a reduction in net loss, indicating a positive trend towards profitability despite challenges in the banking sector [1][2]. Financial Performance - Total revenue for 2024 reached HKD 548 million, a year-on-year increase of 52.6% [1]. - Net loss narrowed to HKD 232 million, a 42% improvement compared to the previous year [1]. - Customer deposits grew by 66% to HKD 19.4 billion, while loan volume increased by 5.7% [1]. Net Interest Margin - ZA Bank's net interest margin expanded by 47 basis points to 2.41%, contrasting with the overall decline in the retail banking sector [1][4]. - Net interest income rose by 86% to HKD 489 million, contributing to the bank's move towards breakeven [1]. Leadership Changes - Calvin Ng, a founding member, has taken over as CEO, aiming to enhance user growth and diversify revenue streams [1][2]. Business Diversification - The bank is focusing on reducing reliance on interest income, with plans to launch Hong Kong stock trading services to complement existing offerings in U.S. stocks and cryptocurrencies [1][7]. - Currently, approximately 90% of total revenue comes from interest income, with efforts underway to increase contributions from wealth management services [7]. User Growth Strategy - ZA Bank aims to reach a target of 1 million users by 2025, representing a 25% increase from the current 800,000 users [2][9]. - The bank is adapting its customer acquisition strategy to focus on high-quality users through product-driven and word-of-mouth approaches [9]. Deposit Strategy - The bank's current proportion of demand deposits is around 30%, with plans to increase this to lower funding costs [5]. - Innovative deposit products like the "High-Interest Money Pot" are designed to attract deposits while maintaining customer engagement through task completion [6]. Market Positioning - In a competitive landscape with eight digital banks in Hong Kong, ZA Bank positions itself as a one-stop bank for both corporate and retail clients, offering diversified services [2].