从“有什么”到“要什么”（人民论坛）

Group 1 - The article emphasizes the importance of public services being genuinely beneficial to the community, rather than merely serving as superficial displays or fulfilling bureaucratic requirements [2][3]. - It highlights the need for public services to be tailored to the actual needs of the people, advocating for a more engaged approach where officials understand the community's desires and challenges [2][3]. - The example of a village event in Shandong illustrates the effectiveness of community engagement, where local leaders actively sought input from residents to ensure the event met their interests, resulting in high participation [2][3]. Group 2 - The article discusses the significance of service quality as a reflection of both capability and attitude, showcasing how thoughtful public service can enhance a region's competitiveness and attractiveness [4]. - It notes that continuous improvement in public service is essential, shifting the focus from merely providing what is available to understanding and delivering what is truly needed by the community [4]. - The positive feedback from candidates in Chongqing regarding the supportive services provided during their examination highlights the impact of attentive public service on community perception and satisfaction [4].