畅通民意直通渠道 激发社会共治潜力

Group 1 - The core concept of the article revolves around the innovative "Smart Network Reporting" program in Dongguan, which allows citizens to report issues via a mobile app, enhancing community engagement in social governance [1] - The program has been operational for over four years and has processed more than 1.267 million citizen reports, demonstrating its effectiveness in addressing local issues [1] - Dongguan's social governance model emphasizes the collaboration between the government and citizens, transforming residents into partners in maintaining community safety and order [1] Group 2 - The establishment of a volunteer network comprising 7,495 building managers in Huangjiang Town has led to comprehensive coverage of rental properties, with 2,108 of them serving as part-time grid managers [2] - Various community organizations in Dongguan, including labor unions and social groups, are actively involved in conflict resolution and safety inspections, contributing to a sense of security among residents [2] - The emergence of new employment groups, such as delivery workers and online streamers, is recognized as a significant force in grassroots governance, with platforms being developed to harness their potential [3] Group 3 - The "Smart Network Reporting" platform has received feedback from delivery workers, highlighting their role in identifying safety hazards and facilitating prompt government responses [3] - The integration of delivery workers as part-time grid managers has enhanced the reporting system, allowing for quicker identification and resolution of community issues [3] - Dongguan's governance strategy aims to modernize social governance capabilities by leveraging new media and community participation, fostering a shared sense of safety and responsibility among residents [3]