浙江新华的“年轻化转型”：鼓励全员直播荐书 背后有什么考量？

Core Insights - Zhejiang Xinhua has successfully transformed into a "young old bookstore" by embracing short videos and live-streaming e-commerce on Douyin, achieving impressive sales figures [1][3][5] - The company has initiated a "thousand-person anchor" plan to encourage all county and city stores to engage in live book recommendations, reflecting a strategic shift towards online sales [5][6] Company Background - Established in 1949, Zhejiang Xinhua has over 75 years of history and operates more than 800 chain stores with a retail space of nearly 500,000 square meters [3] - The company faced challenges with declining foot traffic and a shift towards online book retailing, prompting a need for transformation [3][5] E-commerce Strategy - The e-commerce division was officially established in July 2020, coinciding with the rise of short video and live-streaming e-commerce, particularly on Douyin [5][6] - The initial focus was on creating unique short video content to promote books, which garnered over 300,000 followers on Douyin [5][9] Live-streaming Success - The transition to live-streaming began in 2022, with the team learning the necessary skills and processes to engage audiences effectively [6][7] - A breakthrough occurred with the introduction of the "warehouse live-streaming" model, significantly increasing viewer engagement and sales [7][9] Consumer Behavior Changes - Consumers have shifted towards using short videos to discover books before making purchases, indicating a change in buying habits [9][10] - The company has recognized the importance of adapting to these new consumer preferences, leading to increased sales from 20 million in 2023 to 30 million in 2024 [9][10] Collaboration and Team Dynamics - The establishment of a dedicated new media team has been crucial for managing live-streaming operations, product selection, and business partnerships [9][12] - Effective collaboration across departments has been highlighted as a key factor in the company's success in the competitive live-streaming market [12][16] Future Prospects - The company plans to expand its live-streaming efforts, with expectations of further sales growth as the team continues to develop and refine its strategies [10][12] - The success of Zhejiang Xinhua serves as a model for other bookstores and publishers looking to adapt to the evolving retail landscape [16]