Core Viewpoint - The case highlights the importance of the multimedia screen in electric vehicles and the implications of its malfunction on vehicle safety and usability, leading to a legal dispute over the right to return the vehicle due to persistent issues with the screen [1][2]. Group 1: Case Background - A company purchased an electric vehicle from a service company and experienced repeated issues with the multimedia and passenger screens going black shortly after delivery [1]. - The company attempted repairs three times but continued to face problems, leading to a dispute over whether the vehicle could be returned [1]. Group 2: Court's Ruling - The court recognized that the malfunctioning screen could significantly impact the driver's ability to navigate, especially in unfamiliar areas, which poses safety risks [2]. - The court ruled in favor of the company, allowing the return of the vehicle and the refund of the purchase price, citing the persistent nature of the issue and the essential role of the screen in vehicle operation [2]. Group 3: Consumer Rights and Responsibilities - Consumers facing unresolved safety issues with vehicles after multiple repairs can seek legal recourse to confirm the extent of the faults and protect their rights [3]. - Automotive service providers are encouraged to address repair issues promptly and maintain clear communication with consumers, adhering to warranty regulations for returns or exchanges when necessary [3].
新能源车屏幕坏了修不好 能退车吗?(新闻看法)
Ren Min Ri Bao·2025-05-11 22:16