Group 1 - Dior China reported a data breach on May 7, where unauthorized external parties accessed customer data, including names, gender, phone numbers, email addresses, mailing addresses, spending levels, and preferences [1] - The company confirmed that sensitive financial data such as bank account and credit card information was not affected by the breach [1] - Dior is taking measures to prevent further escalation of the incident and is cooperating with cybersecurity experts for investigation and reporting to relevant regulatory authorities [1] Group 2 - Consumers have reported receiving scam calls claiming to be from Dior, asking for fees under the guise of "agent discounts," despite Dior stating that it does not have an agent channel and all membership registrations are free [2] - The company has warned customers to be cautious of overseas calls requesting payment for membership fees [2] Group 3 - Dior's performance has been negatively impacted by a broader decline in the luxury goods market, with LVMH reporting a 3% year-on-year decline in total revenue for Q1 2025, with Dior's fashion and leather goods segment down 5% [4] - The Asia-Pacific market saw an 11% decline in revenue, contributing to a decrease in the overall revenue share from 33% in 2024 to 30% [4] - Despite the challenging market conditions, Dior has continued to raise prices on products such as ready-to-wear and leather goods [5]
迪奥为用户信息泄露致歉,有消费者称接到过自称迪奥的诈骗电话