Group 1 - The core issue involves multiple reports from car owners regarding service problems with the Geely Galaxy App, affecting remote vehicle control and account login functionalities [1] - Geely Galaxy officially stated that the issues were due to network fluctuations from the service provider, and they are working to resolve the problems [1] - By late night on the same day, Geely Galaxy announced that the functionalities were gradually being restored, with full service recovery expected by 07:00 the next day [1] Group 2 - This incident marks the second occurrence of issues with the Geely Galaxy App, with a previous incident reported on April 29 due to cloud server fluctuations [5] - Both incidents occurred shortly after system maintenance, which was conducted on April 15 to enhance service quality [5] - Geely Auto launched the new mid-to-high-end electric vehicle series "Geely Galaxy" in 2023, with the first model, the hybrid SUV Galaxy L7, being unveiled and available for pre-order [5] Group 3 - The newly launched Geely Galaxy Xingyao 8 faced criticism from a Chery executive, who labeled it as a "bad car," sparking controversy [5] - The Galaxy brand aims to cover a full range of new energy vehicles, including sedans, SUVs, and MPVs, following its upgrade from the Galaxy series [5] - Chery's marketing company took immediate action against the responsible personnel for the negative comments, indicating a serious approach to brand management [6]
吉利银河半个月发生两起App车控故障