景区大门越建越远，“人还没到景区，钱就花了一半了”

Core Points - The article discusses the ongoing complaints from tourists regarding shuttle services at scenic spots, particularly during peak travel periods like Qingming and May Day holidays [1][3] - It highlights the issues of high fees, long wait times, and poor service quality associated with these shuttle services, raising questions about their pricing models and operational efficiency [3][11] Group 1: Tourist Complaints - Tourists have reported high shuttle fees and long waiting times, leading to a negative experience at various scenic spots [1][3] - Specific examples include the Huangguoshu Scenic Area in Guizhou, where the shuttle parking is located far from the entrance, and the need to return to a distant town to purchase tickets for the Changbai Mountain scenic area [3][9] - The majority of complaints are concentrated in natural scenic areas, particularly those with "mountain," "river," or "lake" in their names, indicating a trend in visitor dissatisfaction [3][9] Group 2: Operational Challenges - The design of shuttle services in mountainous and natural scenic areas is often a necessity due to ecological protection and the geographical layout of the sites [7][9] - Some scenic areas, like Emei Mountain, require shuttles due to the vast distances between attractions, which can take hours to traverse on foot [9][11] - There are concerns that some scenic spots intentionally place visitor centers far from main attractions to increase reliance on shuttle services, thereby raising costs for tourists [9][11] Group 3: Revenue Models - The shift in revenue models for scenic areas has led to increased reliance on secondary income sources, such as shuttle services, due to stricter controls on ticket prices [15][16] - Data shows that ticket revenue as a percentage of total income has been declining, prompting scenic areas to explore alternative revenue streams [15][16] - For instance, the revenue from shuttle services and cable cars at Emei Mountain accounts for over 40% of its total income, indicating a significant reliance on these services for financial sustainability [17] Group 4: Service Quality and Improvement - Tourists express dissatisfaction not only with pricing but also with the overall service quality of shuttle operations, which often fails to meet expectations [20][22] - High-profile incidents, such as long wait times during peak seasons, have led to calls for refunds and highlighted the need for improved service standards [22] - The article suggests that addressing these complaints could serve as a catalyst for scenic areas to enhance their service offerings and improve visitor experiences [20][22]