呼和浩特机场温情护航术后老人归家路

Core Points - The article highlights a special passenger service provided by Hohhot Airport for elderly wheelchair travelers, showcasing the airport's commitment to customer care and service quality [1][2][3] Group 1: Service Implementation - Upon receiving the service request, the ground service department promptly assigned experienced staff to ensure a seamless process for the elderly traveler [2] - Every step of the service, from landing to departure, was meticulously planned to avoid any lapses in service [2] - The staff provided careful assistance, ensuring the elderly passenger was safely seated in the wheelchair and that all safety measures were checked [2] Group 2: Customer Experience - The service included attention to the needs of both the elderly traveler and a minor accompanying passenger, ensuring a comforting experience throughout the journey [2] - The family expressed deep gratitude for the assistance received, highlighting the emotional impact of the service [2] Group 3: Brand Image and Future Commitment - The service not only demonstrated the professionalism of Hohhot Airport but also emphasized its social responsibility and commitment to creating a warm service brand image [3] - The airport plans to continue focusing on the needs of special passengers, aiming to enhance the overall travel experience with a blend of professionalism and warmth [3]