兴业银行重庆永川支行扎实推进支付服务 提升客户金融体验

Group 1 - The core viewpoint of the articles emphasizes the continuous optimization of cash payment services by Industrial Bank's Chongqing Yongchuan branch to meet diverse customer needs [1][2] - The branch adopts a dual-channel service model combining "smart counters and manual windows" to ensure comprehensive cash service coverage, addressing issues like "difficulty in making change and exchanging currency" [1] - Special services for elderly customers include personalized cash service guidance, large print operation manuals, and facilities like magnifying glasses to enhance their experience [1] Group 2 - The bank actively promotes financial knowledge through regular outreach activities, including distributing informational materials and conducting in-branch presentations to educate customers about fee reduction policies and anti-counterfeiting measures [2] - The bank aims to enhance the inclusivity and satisfaction of its financial services while collaborating with financial institutions and regulatory bodies to improve the payment environment [2]