XIAOMI(HK:01810) Mei Ri Jing Ji Xin Wen·2025-05-16 13:04Core Viewpoint - The ongoing controversy surrounding Xiaomi's SU7 Ultra model has escalated, with numerous consumers seeking resolutions for perceived discrepancies between the vehicle's advertised features and actual performance [10][14][18]. Group 1: Consumer Complaints and Legal Actions - A prominent social media influencer, "风云XTony," reported a meeting with Xiaomi's executives regarding the SU7 Ultra model, but no agreement was reached on compensation for affected customers [2][3]. - A group of over 70 car owners has formed a litigation group, planning to sue Xiaomi for false advertising, demanding a "triple compensation" for their losses [4]. - The dissatisfaction stems from claims that the vehicle's features, such as the carbon fiber hood, do not perform as advertised, leading to demands for refunds of deposits totaling 20,000 yuan [10][14]. Group 2: Company Response and Public Relations - Xiaomi's Vice President, Li Xiaoshuang, publicly denied the accuracy of reports regarding the discussions and emphasized the company's willingness to engage with customers directly [6][7]. - Xiaomi's public relations head supported Li's stance, encouraging open communication with users and dismissing rumors as distractions [9]. - CEO Lei Jun acknowledged the company's responsibility as a major player in the automotive industry, emphasizing the need for enhanced safety standards and accountability following a recent tragic accident involving the SU7 [15][21].