Salesforce to Acquire Convergence to Accelerate Development of AI Agents

Group 1 - Salesforce plans to acquire Convergence.ai to enhance its AI agent platform, Agentforce, with the acquisition expected to close in Q2 of fiscal year 2026 [1] - Convergence's technology allows AI agents to navigate dynamic interfaces and adapt in real time, which is crucial for managing web-based workflows and multi-step processes [2] - The talent from Convergence is anticipated to contribute to deep research, task automation, and industry-specific solutions, furthering Salesforce's AI roadmap [3] Group 2 - Convergence aims to transform automation from a mere tool into a fundamental way of working, enhancing innovation and efficiency [4] - Salesforce's Data Cloud generated $900 million in revenue for the fiscal year ending January 31, marking a 120% year-over-year increase [5] - Salesforce utilizes AI agents to assist customers with inquiries, achieving a resolution rate of 97% for cases [5]