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从1分钱奶茶到百亿补贴:外卖三巨头如何走出‘内卷’困局?
3 6 Ke·2025-05-19 10:55

Core Viewpoint - The recent regulatory talks involving major food delivery platforms like JD, Meituan, and Ele.me highlight the urgent need for compliance and consumer rights protection in the face of fierce competition and unsustainable pricing strategies [1][11]. Group 1: Industry Competition - The food delivery market has seen aggressive subsidy wars, with JD committing over 10 billion yuan in subsidies, Meituan planning to invest 100 billion yuan over three years, and Ele.me launching its own subsidy campaign [3][5]. - This intense competition has led to significant price reductions, with items being sold at astonishingly low prices, raising concerns about the sustainability of such pricing strategies and the potential for market monopolization [5][7]. - The platforms are accused of using algorithms to enforce "choose one" practices, limiting merchants' ability to operate on multiple platforms, which raises concerns about fair competition and consumer rights [5][12]. Group 2: Consumer and Merchant Rights - Reports indicate that some merchants on JD's platform have engaged in fraudulent practices, such as falsifying business licenses, which poses a serious risk to food safety [7][12]. - Consumers have reported discrepancies in food quality and quantity, particularly when using subsidies, leading to dissatisfaction and concerns over the integrity of the service [7][13]. - Merchants are also feeling the pressure, as they often have to share the burden of subsidies, leading to negative profit margins in some cases [8][13]. Group 3: Regulatory Response - The regulatory bodies have emphasized the need for platforms to adhere to laws such as the E-commerce Law and the Anti-Unfair Competition Law, aiming to establish clear responsibilities and prevent monopolistic practices [12][19]. - The talks aim to ensure that platforms improve their complaint mechanisms and provide better protections for consumers, merchants, and delivery personnel [13][16]. - The regulatory push is expected to reshape the competitive landscape, moving from price wars to a focus on service quality and compliance [17][20]. Group 4: Future Industry Direction - The regulatory discussions mark a pivotal moment for the food delivery industry, steering it towards sustainable development and compliance rather than unchecked growth [20][22]. - The industry is expected to adopt new technologies for better oversight, such as blockchain for tracking food safety and algorithm monitoring to prevent price discrimination [19][20]. - Long-term goals include establishing service standards for delivery platforms to balance market innovation with social responsibility, ensuring a fair ecosystem for all stakeholders [20][22].