别小看身边的 “偶然”，它可能是创新的起点

Core Insights - The article discusses the concept of serendipity in innovation, emphasizing that while businesses often overlook accidental discoveries, they can lead to significant breakthroughs and opportunities for growth [1][8]. Group 1: Serendipity in Innovation - Serendipity is a three-step process involving an unexpected event, recognition of its value, and subsequent utilization of the opportunity [4][5]. - The LASIK eye surgery case illustrates how serendipity led to the development of a revolutionary medical procedure using femtosecond laser technology, which was initially discovered by accident [3][6]. Group 2: Strategies for Businesses - Companies can benefit from adopting a more open attitude towards unexpected events, encouraging team members to share observations of anomalies [9][10]. - Promoting interdisciplinary interactions can spark unexpected connections and innovations, as seen in the collaboration between physicists and ophthalmologists in the LASIK development [10][11]. - Integrating experimentation into corporate culture allows employees to explore new ideas, leading to potential breakthroughs, as demonstrated by Canon's development of inkjet printing technology [12][13].