西安市红会医院“互联网+护理服务”让专业护理上门入户

Core Viewpoint - The article highlights the implementation of "Internet + Nursing Services" by Xi'an Red Cross Hospital, which allows patients to receive professional nursing care at home, enhancing patient satisfaction and addressing post-discharge care challenges [3][5]. Group 1: Service Implementation - Xi'an Red Cross Hospital has adopted an "online appointment, offline service" model to extend professional nursing care to patients' homes, responding to the national policy of "Internet + Nursing Services" [3]. - The service was exemplified by an 82-year-old patient, Mr. Zhang, who required wound care after hip replacement surgery, showcasing the hospital's commitment to patient-centered care [3][5]. Group 2: Nursing Process - The nursing team, led by Nurse Zhu Ying, followed strict sterile operation protocols to assess the surgical wound and perform the dressing change, demonstrating professionalism and attention to detail [5]. - During the nursing process, the team provided education to the patient's family on post-operative care and rehabilitation exercises, enhancing the family's understanding and involvement in the patient's recovery [5]. Group 3: Future Directions - Xi'an Red Cross Hospital plans to continue optimizing the "Internet + Nursing Services" process, focusing on patient needs, professional nursing, and safety assurance, while also enhancing staff training and service quality [5].