消费者低价抢到的扫地机器人遭强制退单 石头科技回应

Group 1 - The incident involves multiple consumers who purchased the "Roborock" brand vacuum cleaner during a live stream hosted by Li Jiaqi, but their orders were unilaterally canceled by the merchant due to a pricing error [1][2] - Consumers reported that the prices they paid ranged from 1,000 to 1,900 yuan, while the official reference price for the same model, Roborock P20 Ultra, is 3,060 yuan after subsidies, indicating a significant price discrepancy [2] - Roborock stated that the pricing issue was likely due to a system bug and that they could only record and report the situation without further action [1][2] Group 2 - Roborock Technology was founded in July 2014 in Beijing and specializes in the research and production of smart cleaning robots and other smart appliances [2] - The company was listed on the Shanghai Stock Exchange's Sci-Tech Innovation Board on February 21, 2020 [2]