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牡丹园里的“数字蝶变”:菏泽联通科技重塑文旅新体验

Core Viewpoint - The digital transformation of the cultural tourism industry is essential for enhancing competitiveness and improving visitor experiences, as demonstrated by the collaboration between Heze Unicom and Guanyu Peony Garden to create a "Smart Cultural Tourism Comprehensive Management Platform" [1] Group 1: Safety Management - Heze Unicom has established a comprehensive safety defense system for Guanyu Peony Garden, featuring high-definition surveillance cameras for 24/7 monitoring in key areas [2] - The AI cloud police system within the management platform analyzes vast amounts of surveillance footage, achieving a 90% accuracy rate in identifying unusual situations such as crowd gatherings and fire hazards, enabling rapid alerts and responses [2] - A professional fire and security system, including advanced fire alarm and control devices, ensures robust safety measures, while a patrolling system allows security personnel to monitor and respond to incidents effectively [2] Group 2: Visitor Experience Enhancement - Heze Unicom has deployed numerous high-performance wireless access points (APs) throughout the garden to ensure stable and high-speed internet access for visitors, particularly in indoor areas [3] - The implementation of a smart parking system has significantly reduced payment wait times, with management able to track parking space usage and optimize resource allocation [3] - The upgraded ticketing management system integrates various data points, allowing for real-time visitor flow management and resource allocation, enhancing overall visitor comfort and safety [3] Group 3: Management Efficiency - The Smart Cultural Tourism Comprehensive Management Platform serves as the central hub for managing various systems, enabling digital and intelligent management of the garden [5] - The platform allows management to monitor and control various facilities, ensuring timely maintenance and operational efficiency [5] - A visual dialogue feature facilitates real-time communication between visitors and management, enhancing service quality and responsiveness [5]