SUNING.COM(SZ:002024) Sou Hu Cai Jing·2025-05-23 12:50Core Viewpoint - The home appliance market is entering a critical window period due to rising temperatures and mid-year promotions, with Suning.com restructuring its strategy to focus on offline experiences and consumer engagement during the 618 shopping festival [1][11]. Group 1: Market Strategy - Suning.com is leveraging a combination of four category launch events and over 10,000 stores to enhance the offline shopping experience, emphasizing "new products, prices, services, and experiences" [1][2]. - The company aims to activate the value of offline stores and position the 618 festival as a "golden period" for home appliance consumption, moving away from traditional price-driven promotions to a focus on quality and experiential consumption [1][2]. Group 2: Consumer Behavior - Data from Suning.com indicates a shift in consumer decision-making, with large-screen TVs (85 inches and above) accounting for over 50% of sales since 2025, and new appliances like dishwashers and water purifiers seeing over 50% year-on-year growth [2][9]. - The company is creating a "first experience, then decision" consumption loop by setting up experiential areas in stores, such as CBA viewing zones and coffee experience spaces [2][3]. Group 3: Product and Service Innovation - The strategy in the TV category highlights a shift from price competition to quality consumption, with large-screen TVs being marketed as lifestyle upgrades rather than mere products [5][6]. - Suning.com is collaborating with brands to create a standardized service commitment for new appliances, integrating fragmented supply chain resources into comprehensive solutions [8]. Group 4: Supply Chain and Pricing Strategy - Suning.com’s supply chain strategy features three main characteristics: price penetration through centralized procurement, the debut of new products in physical stores, and bundled services that enhance competitive advantages against online platforms [6][9]. - The company is promoting a "healthy breathing ecosystem" for air conditioning, targeting the 630 million existing units in the market, which aligns with national policies to phase out high-energy-consuming products [8][9]. Group 5: Policy and Market Dynamics - The expansion of the national home appliance replacement policy from 8 to 12 categories, with subsidies up to 2,000 yuan, is expected to stimulate consumption during the 618 festival [9]. - Suning.com’s promotional policies allow for discounts as low as 50% when combining national, manufacturer, and platform subsidies, indicating a shift from price-sensitive to quality-sensitive consumer behavior [9][11]. Group 6: Offline Store Value - In the context of high traffic costs and slowing e-commerce growth, offline stores are experiencing a "value rediscovery," with Suning.com positioning them as key venues for consumer engagement and service delivery [11]. - The company is exploring how to convert the surge in traffic during promotional periods into sustainable daily customer flow, emphasizing the importance of transforming "browsing value" into "buying motivation" [11].