李佳琦直播间陷争议！

Core Viewpoint - The incident involves consumers purchasing a robotic vacuum cleaner at significantly discounted prices during a promotional event, only to have their orders canceled by the merchant citing a "system bug" as the reason for the price discrepancy [1][12]. Group 1: Consumer Experience - Consumers reported purchasing the Roborock P20 Ultra vacuum cleaner at prices ranging from 1,172 yuan to 2,696 yuan during a live-streaming event hosted by Li Jiaqi, with many orders subsequently canceled by the merchant [1][11]. - One consumer, identified as Ms. Qiao, experienced a delay in the shipment of her lower-priced order, which was later canceled, while her higher-priced order was fulfilled [2][12]. - A group of over 400 consumers formed a rights protection group, sharing experiences of order cancellations and expressing concerns over the merchant's integrity [9][11]. Group 2: Merchant and Platform Response - The merchant attributed the order cancellations to a "system bug," while consumers received varying compensation, including refunds and platform vouchers [12]. - Stone Technology, the parent company, stated that the issue was due to a system error but did not provide a clear resolution for affected consumers [12]. - Legal experts suggest that the merchant may be in breach of contract for unilaterally canceling orders, and both the platform and the live-streaming team may share responsibility for not verifying promotional claims [13]. Group 3: Legal Implications - Legal analysis indicates that consumers may have grounds for collective lawsuits against the merchant for breach of contract or fraud, and they can report the merchant for false advertising [13]. - The platform's acceptance of the merchant's compensation plan without enforcing fulfillment of orders raises questions about its oversight responsibilities [13].