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寻找消费力|萃华楼集团负责人王培欣:老字号创新不能单纯套模版
Bei Jing Shang Bao·2025-05-26 10:36

Core Insights - The article emphasizes the transformation of consumer demand towards diversity and individuality, which is driving changes in the restaurant industry and reshaping competitive logic [1] - It highlights the importance of understanding consumer power as a key to innovation and growth for businesses, particularly in the context of traditional brands adapting to modern consumer needs [1] Group 1: Company Initiatives - The company, Cuihua Lou, has adopted a "people-oriented" approach, focusing on community service by opening small kitchen community service stores and affordable roast duck shops, offering both classic dishes and budget-friendly meal options [3] - In response to the rise of digitalization, Cuihua Lou has embraced an "Internet+" model, utilizing platforms like Meituan, Douyin, and Dazhong Dianping to enhance brand visibility and attract younger consumers [4] - The company has successfully integrated traditional culinary skills with modern marketing strategies, such as live streaming, to engage a broader audience and increase foot traffic to physical locations [4] Group 2: Consumer Demographics - Currently, over 60% of Cuihua Lou's consumers are young people, indicating a successful shift towards appealing to a younger demographic [4] - The company has tailored its product offerings based on market research to meet the taste and nutritional preferences of younger consumers, launching creative dishes to attract more customers [3] Group 3: Challenges and Recommendations - Cuihua Lou faces challenges in the transmission of intangible cultural heritage skills, including rising costs and a shortage of skilled talent, which hinder investment in innovation [5] - Recommendations include increasing support for training and retaining skilled workers in the culinary arts, as well as reducing barriers for traditional brands to enter online platforms [5] Group 4: Future Plans - The company plans to maintain high standards in ingredient selection and processing, ensuring a safe and healthy dining experience for customers [8] - Future initiatives will focus on continuous innovation in flavors and seasonal dishes, alongside enhancing service models and digital applications to meet diverse consumer needs [8]