群众工作札记 | 让快递“出山”更便捷

Core Viewpoint - The article highlights the efforts of the Tongjiang County government to address illegal collection of delivery fees in rural areas, aiming to improve the quality and efficiency of express delivery services for local residents [1][2][3][4] Group 1: Investigation and Findings - A recent investigation revealed that illegal collection of pickup fees by security personnel at a local express delivery point was reported by residents, leading to a formal inquiry by the county's disciplinary inspection and supervision commission [1] - The investigation found that such illegal fee collection practices are common in rural areas, causing dissatisfaction among residents who are often charged extra fees for receiving packages [1][2] Group 2: Remedial Actions - A special task force was established to conduct thorough inspections across 33 towns, employing various methods such as community visits and evidence collection to identify and address illegal fee practices [2] - The county government is implementing a dual approach of punishment and prevention, collaborating with relevant departments and express delivery companies to establish communication mechanisms and improve service standards [2] Group 3: Improvements in Service - As a result of ongoing reforms, the local postal company has adopted a model that integrates passenger and cargo transport, utilizing 50 vehicles to enhance delivery efficiency and reduce costs [3] - New express delivery points are being established in hard-to-reach areas to ensure comprehensive coverage of delivery services, contributing to the revitalization of rural economies by facilitating the sale of local agricultural products [3][4]