
Core Viewpoint - The digital transformation of the cultural tourism industry is essential for enhancing competitiveness and improving visitor experiences, as demonstrated by the collaboration between Heze Unicom and Guanyu Peony Garden to create a "Smart Cultural Tourism Comprehensive Management Platform" [1] Group 1: Safety Management - Heze Unicom has established a comprehensive safety defense system for Guanyu Peony Garden, featuring extensive surveillance with high-definition cameras for 24/7 monitoring [3] - The AI Cloud Police System within the management platform analyzes vast amounts of surveillance footage, achieving a 90% accuracy rate in identifying abnormal situations such as crowd gatherings and fire hazards, enabling rapid alerts and responses [3] - A professional fire and security system, including advanced fire alarm controllers, ensures robust safety measures, while a patrolling system allows security personnel to monitor and respond to incidents effectively [3] Group 2: Visitor Experience Enhancement - Heze Unicom has deployed high-performance wireless access points (APs) throughout the park to meet the high demand for stable and fast internet access, particularly in indoor areas [4] - The implementation of a smart parking system has significantly reduced wait times for payment, while providing management with real-time data on parking space usage to optimize resource allocation [4] - The upgraded ticketing management system integrates various data streams, allowing for efficient visitor flow management and resource allocation based on real-time conditions, enhancing overall visitor comfort and safety [4] Group 3: Management Efficiency - The Smart Cultural Tourism Comprehensive Management Platform serves as the central hub for managing various operational aspects, including system management, video surveillance, and access control, facilitating a fully digital and intelligent management approach [6] - The platform enables real-time monitoring of park facilities, allowing for prompt maintenance and ensuring operational efficiency [6] - The introduction of a visual dialogue feature connects management personnel with visitors, providing immediate assistance and enhancing service quality [6]