贵州贵安综保区企业服务中心用好“呼叫权”，帮企业降成本—— 放权基层不是甩手基层（干部状态新观察·为基层减负赋能）

Core Viewpoint - Empowering grassroots officials is essential for stimulating entrepreneurship, but many localities increase responsibilities without providing necessary authority and resources, leading to ineffective grassroots governance [1] Group 1: Issues Faced by Enterprises - High electricity costs are a significant concern for enterprises in the Guizhou Guian Comprehensive Bonded Zone, with some companies reporting electricity expenses nearing 10,000 yuan per month [2] - The Guian Comprehensive Bonded Zone, established in early 2015, currently hosts 229 enterprises, primarily small and medium-sized, across various industries [2] - Many enterprises are unaware of the responsibilities and authority distribution, leading to frustration when their issues are not resolved [4] Group 2: Challenges of the Service Center - The enterprise service center has limited authority and resources, making it difficult to address the diverse issues raised by companies [2][4] - Staff members at the service center often juggle multiple roles, which complicates their ability to resolve complex problems [2] - The service center faces pressure from both enterprises expecting solutions and higher authorities assessing performance based on issue resolution [4] Group 3: Solutions Implemented - The service center successfully collaborated with the Guizhou Power Supply Bureau to address the high electricity costs through a technical upgrade, allowing for individual metering for each enterprise [5][6] - The new metering system is expected to reduce electricity costs by approximately 30% for enterprises [5] - A coordinated approach involving multiple departments was crucial in facilitating the resolution of complex issues faced by enterprises [6] Group 4: Outcomes and Improvements - The implementation of the new metering system has made the Guian Comprehensive Bonded Zone the first industrial park in Guizhou to adopt individual metering for enterprises [6] - The service center has effectively resolved over 140 enterprise issues and processed more than 540 administrative service requests, enhancing the local business environment [6][7] - Improved coordination and support from higher authorities have enabled the service center to better serve the needs of enterprises, leading to a more efficient operational environment [7]