零钱小服务 民生大情怀——兴业银行呼和浩特分行用“零钱包”暖透市井烟火

Group 1 - The core idea of the news highlights the warm and practical service provided by Xingye Bank in Hohhot, particularly through its "零钱包" (small change bag) initiative aimed at elderly customers [1][2][3] - The bank has established a three-tier service system consisting of "responsibility outlets - grid staff - community liaison stations" to enhance financial accessibility for local residents [2] - The "零钱包" service has been well-received, with over 1,500 elderly individuals trained on its use and anti-fraud measures through more than 50 "零钱课堂" (small change classes) [2] Group 2 - The service has integrated into the community, with taxi drivers broadcasting change exchange tips and local pharmacies benefiting from sufficient small change for elderly patients [3] - The initiative reflects Xingye Bank's commitment to "finance for the people," ensuring that financial services reach every corner that needs warmth and support [3]