Core Insights - Xiamen Airlines has recently upgraded its VIP lounge in Hangzhou, focusing on enhancing passenger experience through a blend of local culture and modern amenities [1][5] - The upgrade emphasizes "functional enhancement, hometown flavors, and local characteristics," aiming to create a comfortable waiting experience for high-end travelers [1][5] Group 1: Upgrade Details - The renovation took over two months and involved multi-dimensional improvements to meet diverse passenger needs [1][5] - The lounge features a restructured layout that includes quiet relaxation areas, private meeting spaces, and cultural display zones, along with new smart lighting systems [5] - The introduction of local cuisine, such as freshly prepared Hangzhou-style noodles and dumplings, aims to alleviate travel fatigue for passengers [5] Group 2: Strategic Approach - Xiamen Airlines adopted a "cross-border but not overstepping" collaboration model to align brand resources with passenger demands, enhancing both hardware and cultural experiences [5] - The company aims to strengthen its brand image in the local Zhejiang market while reducing renovation costs through resource integration [5] - Future plans include further exploration of local cultural resources and deepening cross-industry collaboration to enhance VIP services [5]
厦航杭州贵宾休息室焕新升级
Zhong Guo Min Hang Wang·2025-06-04 09:21