Sou Hu Cai Jing·2025-06-04 10:27Core Viewpoint - Recent reports suggest that Taobao sellers may have access to buyers' browsing history across different stores, raising concerns about privacy and data security [1][3]. Group 1: Seller Access to Browsing History - A user reported that a Taobao seller provided screenshots of her browsing history, including items from other stores, during a conversation about a product issue [1][3]. - Some sellers claim that they can only see browsing history related to their own products, while others, particularly those in the "Tao Factory," can view browsing history of all products within that platform [3][4]. - A Taobao customer service representative confirmed that sellers can only view browsing history of their own products for the past 30 days, and any access beyond that would be considered a privacy violation [4]. Group 2: Privacy Concerns and Official Responses - The privacy of consumer information is regarded as a top priority by the platform, and sellers are not permitted to view any browsing history outside their own store [4]. - Alibaba has stated that sellers cannot access shopping cart information under any circumstances, addressing concerns raised by users about potential privacy breaches [4].