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Group 1 - The core principle of negotiation is that it is not about satisfying oneself, but about deeply listening and understanding the other party to find a mutually agreeable solution [3][4][12] - Effective negotiation requires building trust, managing expectations, and addressing the key needs of the other party, especially when opinions differ [3][4][12] - The concept of "level-five listening" is introduced as a foundation for effective negotiation, emphasizing the importance of understanding the other party's perspective [3][4] Group 2 - Five levels of listening are outlined, ranging from intermittent listening to empathetic curiosity, with the highest level facilitating collaboration and influence [4][5][12] - Active listening, as defined by psychologists Carl Rogers and Richard Farson, involves truly understanding the speaker's message and conveying that understanding back to them [5][12] - Techniques such as minimal encouragers, open-ended questions, and emotional labeling are recommended to enhance communication and understanding during negotiations [6][7][9][10] Group 3 - The use of reflective responses and summarization can help clarify understanding and build trust, allowing for more effective dialogue [8][10][12] - Negotiators are encouraged to manage their emotions and focus on the other party to establish trust and find mutually agreeable solutions [13][12] - The article emphasizes the importance of self-reflection in negotiation, urging negotiators to consider their honesty, empathy, and respect for the other party's autonomy [12][13]