福州机场：文明创建领航空港新征程

Core Viewpoint - Fuzhou Airport has been recognized as a National Civilized Unit, marking a significant achievement in its efforts towards civilizational development and operational excellence [1][28]. Group 1: Civilizational Creation Efforts - The company has established a working group for civilizational creation, integrating it with party building and business development, fostering a collaborative work environment [2]. - Fuzhou Airport has implemented a "1+3+N" party building system, guiding its civilizational initiatives through safety, service, and operational excellence [3]. Group 2: Service Quality and Efficiency - The airport has achieved record passenger flow data and has been recognized for its service quality, including a flight cut-off time of 27.24 minutes, setting an industry benchmark [4][9]. - Fuzhou Airport has introduced advanced self-service options, with 70% of check-ins being automated, significantly reducing wait times [9]. Group 3: Cultural Integration and Community Engagement - The airport incorporates local cultural elements into its design and operations, creating a unique cultural experience for travelers [11]. - Fuzhou Airport actively engages in community service through its "Little Orange Light" volunteer program, enhancing its social responsibility [7][12]. Group 4: Economic Performance and Growth - The airport has maintained profitability for 20 consecutive years, supported by a diverse range of retail offerings and a focus on cultural and commercial integration [14]. - Fuzhou Airport operates 118 domestic and international routes, enhancing its connectivity and supporting regional economic development [12]. Group 5: Environmental Responsibility - The airport is committed to green development, implementing energy-saving technologies and aiming for 100% electrification of its internal vehicles by 2035 [23]. Group 6: Future Development Plans - Fuzhou Airport is advancing its Phase II expansion project, which will significantly increase its passenger capacity and improve transportation connectivity [19][21].