“上午咖啡、下午非咖”！星巴克在玩一种很新的消费场景

Core Insights - Starbucks China is focusing on the non-coffee beverage market, promoting an "all-day service" concept with the slogan "morning coffee, afternoon non-coffee" [1][3] - The company plans to introduce attractive pricing and innovative products to enhance the non-coffee experience for customers [1][3] Product Strategy - Starting June 10, Starbucks will launch a new summer pricing strategy for its three main product categories: Frappuccino, Iced Tea, and Tea Latte, with an average price reduction of around 5 yuan for large sizes [1][8] - The introduction of a diverse product matrix in the non-coffee category aims to complement core coffee products and cater to various consumer needs based on different scenarios and store types [5][8] Market Positioning - The "non-coffee" initiative is part of Starbucks' broader strategy to cover all market scenarios, reinforcing its role as a social and leisure space, or "third space," for customers [3][8] - The afternoon tea period (14:00-17:00) is identified as a significant growth point in the dining sector, prompting Starbucks to solidify its market share and capture additional growth opportunities [8][14] Consumer Insights - Consumer feedback indicates a growing demand for diverse beverage options in the afternoon, such as healthy, low-caffeine, and refreshing drinks [8][9] - The company recognizes the need for a variety of beverages to meet customer preferences throughout the day, enhancing the overall customer experience [5][14] Customization and Innovation - Starbucks emphasizes customization as a unique competitive advantage, allowing customers to tailor their drinks to their preferences [9][13] - The introduction of the "True Flavor No Sugar" innovation system in April has expanded customization options, appealing to customers' desire for personalized beverages [13][14] Financial Performance - In the second quarter of fiscal year 2025, Starbucks China reported a revenue of $739.7 million, a 5% year-over-year increase, with same-store transaction volume rising by 4% [14] - The company's proactive approach to enhancing the non-coffee segment is seen as a strategic move to drive growth and improve customer satisfaction [14][15]