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真诚回应消费者,白象被网友点赞:这点小事不影响,你和雪王坐一桌
Cai Fu Zai Xian·2025-06-10 02:18

Core Insights - White Elephant Food has renamed its "More Half" and "More One Half" product lines to "Noodle Cake 120g" and "Noodle Cake 110g" in response to recent naming controversies, which reflects a sincere adjustment to consumer feedback [1] - The public's reaction to this apology letter has been humorous, drawing parallels to a previous incident involving Mixue Ice City, indicating a trend in consumer behavior towards light-heartedness in brand missteps [1] - Consumers seem to prioritize tangible value over brand perfection, as evidenced by comments emphasizing the importance of genuine ingredients and substantial product offerings rather than the names of the products [1][3] Consumer Sentiment - The phrase "this little issue doesn't matter, you can sit at the same table as Snow King" highlights a consumer expectation for brands to exhibit sincerity and accountability rather than striving for unattainable perfection [3] - The concept of "sincerity" has emerged as a crucial element in building brand loyalty, serving as an intangible yet powerful competitive advantage in the market [3]