访谈|安永陈剑光：AI不会简单“取代”人类 而是一种增强工具

Core Viewpoint - The rapid advancement of AI, particularly generative AI, is transforming various sectors by providing more efficient, precise, and scalable solutions compared to traditional human labor [1][2]. Group 1: AI Applications and Advantages - AI has proven to be superior in standardized, high-frequency, and data-intensive tasks, particularly in areas such as customer service, language translation, content generation, data processing, and financial compliance [1][2]. - The use of AI in professional fields like auditing, consulting, and taxation allows for efficient handling of repetitive tasks and rapid processing of large datasets, reducing human bias and errors [2]. Group 2: Human-AI Collaboration - Experts believe that AI will not replace humans but will serve as an assistant, enhancing human capabilities in decision-making, creativity, and emotional communication [2]. - AI is seen as a tool that takes over repetitive and time-consuming tasks, allowing human resources to focus on higher-level decision-making and creative solutions [2]. Group 3: EY's AI Developments - EY launched its intelligent Q&A system in April, which can generate audit reports with visual charts and voice interpretations by analyzing complex financial statements [3]. - Since its launch, the system has served over 100,000 users and recorded more than one million visits, catering to a diverse clientele including large state-owned enterprises and small businesses [3]. Group 4: System Upgrades and User Feedback - The upgraded version 2.0 of the intelligent Q&A system offers improved knowledge card displays in the ESG field and provides professional voice explanations for complex issues like cross-border taxation [4]. - Users have expressed a desire for further enhancements in coverage and depth of knowledge, as well as optimization of response formats for easier operation [3].