Ren Min Ri Bao·2025-06-10 21:54Group 1 - The integration of artificial intelligence (AI) in logistics has significantly improved resource allocation and operational efficiency, leading to a reduction in transportation and sorting costs by 12.8% and 10% respectively for Zhongtong Express in Q1 [1] - The average delivery time for express services has decreased to 54.34 hours, a reduction of 4.35 hours year-on-year, while customer satisfaction scores have increased to 84.8, up by 1.2 points [1] - The continuous enhancement of technology innovation, particularly in AI, is crucial for the rapid and efficient development of the Chinese express delivery industry [1] Group 2 - AI technology is widely applied across various logistics processes including collection, sorting, transportation, delivery, warehousing, customer service, and management, significantly enhancing operational efficiency at all levels of the logistics system [2] - The introduction of smart sorting, security, and warehousing technologies has improved processing efficiency at county-level distribution centers, with some centers achieving a processing capacity of 35,000 packages per hour [2] - The cold chain logistics sector is becoming more sophisticated, utilizing digital tools for temperature control throughout the delivery process, which is essential for maintaining the quality of perishable goods [2] Group 3 - Technologies such as drones and unmanned vehicles are being scaled for use in last-mile delivery, with significant deployments already in place, including over a thousand unmanned vehicles covering more than 180 cities [3] - The postal and express delivery industry is recognized as a key area for AI application due to its rich application scenarios and vast data resources, prompting the issuance of national standards to guide industry upgrades [3] - Future initiatives will focus on the integration of AI in postal services, including the promotion of drones, unmanned vehicles, and smart cloud warehouses for large-scale application [3]