Workflow
受台风“蝴蝶”影响,广铁集团停运广茂线、江湛线等多趟列车
2 1 Shi Ji Jing Ji Bao Dao·2025-06-12 09:13

Core Viewpoint - The first typhoon of the year, "Butterfly," has led to significant disruptions in train services in Hainan Province, with the railway department implementing measures to ensure passenger safety and adjust train operations accordingly [1][2]. Group 1: Impact on Train Services - All trains within Hainan Island, including suburban trains, will be suspended from June 12, 16:00 to June 14, 08:00 [1]. - The Guang-Mao line will be completely suspended from June 13, 08:00 to June 15, 08:00 [1]. - Partial train suspensions will occur on the Jiang-Zhan line, Nan-Guang line, and Gui-Guang line on June 14 [1]. - The railway department will dynamically adjust train operations based on the typhoon's impact [1]. Group 2: Passenger Information and Refund Policy - Passengers can process full refunds for tickets within 30 days from the date of their scheduled departure if their trains are canceled due to the typhoon, without incurring any cancellation fees [2]. - For cash payments or tickets with printed reimbursement vouchers, passengers can claim refunds within 180 days by presenting valid identification at railway station windows [2]. - Passengers are advised to avoid crowding at train station windows for refunds to prevent high concentrations of people [2].