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商家吐槽淘宝收费多 184元订单被扣26笔服务费
Sou Hu Cai Jing·2025-06-12 10:11

Group 1 - The core issue highlighted is the increasing dissatisfaction among merchants regarding various fees imposed by Taobao, which are perceived as excessive and unclear, leading to reduced profits and even losses for businesses [1][4][9] - A merchant from Guangdong reported that a single order of 184 yuan incurred 26 different platform service fees, raising concerns about the transparency and justification of these charges [1] - Another merchant from Zhejiang mentioned an unexplained deduction of 3000 yuan in commission, indicating a lack of clarity on the origin of these fees, which many merchants echoed in their comments [4] Group 2 - Merchants have noted that even the "Tao Coins" redemption service is now subject to service fees, prompting suggestions for those who do not require the service to disable it, while others must continue to accept these charges [9] - Recent adjustments to Taobao's fee policies were made to adapt to market changes, including the introduction of a "basic software service fee" as part of a broader trend in the e-commerce industry [10] - Legal experts have pointed out that the current situation reflects a power imbalance where smaller merchants have limited influence compared to larger platforms, emphasizing the need for more transparent fee structures to promote healthy industry development [10]