创新机制化解物业纠纷，北京朝阳三间房打造“小房”管家工作室

Core Viewpoint - The establishment of the "Small House" management studio in the Sanjianfang area is a significant innovation aimed at improving property management and resolving grassroots conflicts, reflecting the commitment to enhance community safety and harmony [1][4]. Group 1: Overview of the "Small House" Management Studio - The "Small House" management studio was established in 2025 as part of the implementation of the comprehensive governance center's standardization plan in Chaoyang District [1]. - It serves as a practical exploration of the "People's Mediation Committee" at the street level, addressing the unique challenges of old residential areas and property disputes [1][2]. - The studio aims to provide high-quality services to residents, focusing on early detection and resolution of housing and property management issues [2]. Group 2: Operational Mechanism - The studio integrates various resources from the comprehensive governance center and the district housing management bureau to enhance mediation and conflict resolution [2]. - Weekly, community reports on property disputes are submitted to the studio, which categorizes and escalates significant issues to relevant authorities for resolution [2]. - Monthly meetings are held to analyze problems and develop solutions, along with regular training sessions led by experts in property management [2]. Group 3: Achievements and Impact - Since its inception, the studio has successfully mediated over 60 property disputes, significantly improving residents' living conditions [3]. - Specific cases include resolving water leakage issues through emergency repairs and coordinating gas supply for residents, demonstrating effective conflict resolution [3]. - The studio's efforts have contributed to a more harmonious community environment, enhancing residents' overall satisfaction and stability [4]. Group 4: Future Plans - The Sanjianfang area plans to continue leveraging the "Small House" management studio to provide professional mediation services and foster a stable living environment [4]. - The initiative aims to create a "Safe Sanjianfang" brand, emphasizing proactive conflict resolution and community engagement [4].