西部航空：成立十八年服务超9588万旅客

Core Viewpoint - Western Airlines, established in 2007, has grown from 1 aircraft and 4 routes to nearly 50 aircraft and an annual passenger transport volume exceeding 10 million, emphasizing high-quality development in China's civil aviation sector [1] Group 1: Party Building and Organizational Structure - Since joining the Liaoning Fangda Group in December 2021, Western Airlines has promoted a "Party Building as the Soul" corporate culture, establishing a four-pronged guiding mechanism focused on ideological construction, responsibility, innovation, and supervision [2] - The company has developed a party organization system with 3 secondary party committees and 38 party branches, ensuring coverage in all business areas, with 82% of grassroots organizations at the frontline [2] - In 2024, the company achieved a historical high by developing 84 new party members [2] Group 2: Safety Management - Safety is prioritized, with Western Airlines constructing a comprehensive safety management system, achieving over 1.43 million hours of safe flight [4] - The company has implemented a flight quality early warning mechanism and periodic hazard inspections, with no serious accidents reported [4] - In 2024, safety investments reached approximately 1.379 billion yuan, a 35.2% increase year-on-year [6] Group 3: Service Innovation - Western Airlines has maintained a differentiated operational model, focusing on a service philosophy of "flexible options and warm efficiency," expanding its service product line with offerings like "business class upgrades" and "pet travel assistance" [7] - The airline's crew is dedicated to providing heartfelt service, addressing passenger needs during delays and assisting special passengers [8] - The "Zichen" service demonstration team has received over 900 thank-you letters and numerous awards, exemplifying the company's commitment to service excellence [8] Group 4: Market Operations and Fleet Expansion - The airline operates primarily from Chongqing, with a hub-and-spoke model that includes Zhengzhou and Hefei, expanding its fleet and optimizing route structures [11] - In 2024, Western Airlines introduced 5 new aircraft, bringing the fleet size to 46 [11] - The airline has launched over 170 routes to nearly 60 major domestic cities, enhancing its service to high-altitude regions [13] Group 5: Social Responsibility and Environmental Initiatives - Western Airlines has paid 3.5 billion yuan in taxes and created nearly 3,000 jobs, actively engaging in social responsibility and environmental protection [14] - The company has reduced fuel consumption by over 38,800 tons and CO2 emissions by nearly 122,500 tons since 2024 [14] - The airline has participated in various community support initiatives, including disaster relief efforts in Tibet [14] Group 6: Strategic Vision - Western Airlines aims to align its operations with national interests, employee welfare, and passenger satisfaction, focusing on a collaborative development system integrating "Party Building, Safety, Service, Market, and Responsibility" [16]