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更好保障新能源车主权益(人民时评)
Ren Min Ri Bao·2025-06-15 21:52

Core Viewpoint - A robust consumer rights protection mechanism is essential for the long-term healthy development of the industry, ensuring that technological advancements in the electric vehicle sector align with consumer rights protection [1][2][3] Group 1: Industry Challenges - The rapid growth of China's electric vehicle industry has led to some companies and dealers exiting the market, resulting in inadequate after-sales service for consumers [1] - Recent bankruptcies of companies like Nezha and WM Motors have left consumers facing difficulties in vehicle maintenance and insurance [1][2] - The existing regulations, such as the "Automobile Sales Management Measures," require suppliers to ensure at least 10 years of parts supply and after-sales service, but the reality often leads to a "responsibility vacuum" for consumers [1][2] Group 2: Proposed Solutions - Establishing a "post-sale responsibility fund" for car companies could help cover maintenance and parts supply for consumers after a company goes bankrupt [2] - Improving the interchangeability of key components in vehicle production standards could reduce maintenance costs and difficulties [2] - Regulatory bodies should create guidelines for software service quality and data security to ensure proper data handling and service continuity in case of company closures [2] Group 3: Market Opportunities - The challenges faced by consumers after car companies exit the market also present business opportunities, particularly in the after-sales service sector [3] - Allowing authorized companies to sell original parts to independent repair shops can enhance competition and provide consumers with more cost-effective service options [3] - Developing a third-party after-sales certification system can create a more open and efficient automotive aftermarket ecosystem, benefiting consumer rights and stimulating growth in the electric vehicle sector [3]