专访DHL供应链亚太区首席执行官Javier Bilbao：在复杂的贸易局势中寻求供应链多元化布局

Core Insights - The international trade landscape is increasingly complex, with a higher probability of sudden events impacting supply chain operations in both manufacturing and transportation sectors [5][6] - DHL Supply Chain is enhancing supply chain reliability and efficiency through a dual strategy of "global expertise + localized operations," increased use of artificial intelligence, and diversified transportation solutions [5][6] Group 1: Supply Chain Strategy - DHL Supply Chain has shifted its strategic focus to building resilient logistics networks through diversified solutions, including alternative routes and multimodal transport options [5][6] - The importance of multimodal transport solutions has been accelerated by geopolitical conflicts, with mixed transport modes like rail and sea-air intermodal transport playing a larger role [5][6] - The China market is significant and complex, necessitating a dual strategy that combines global expertise with localized operations [6][7] Group 2: Infrastructure and Operations - DHL has established extensive infrastructure in China, including a North Asia hub at Shanghai Pudong International Airport and over 57 logistics facilities in the Greater China region, totaling more than 158,000 square meters of warehouse space [7] - The company is leveraging artificial intelligence-driven predictive analytics tools to optimize operations, helping clients forecast demand and manage inventory effectively [7][8] Group 3: Technological Integration - DHL Supply Chain is deploying generative AI in backend operations to streamline logistics solutions and enhance customer service through AI tools for document processing and customer support [8][9] - The integration of AI technology into tracking systems allows for near real-time updates on inventory and order information, enabling clients to make informed decisions [9] Group 4: Growth Areas - DHL aims to achieve a 50% revenue increase by 2030 compared to 2023, focusing on key sectors such as life sciences, renewable energy, regional growth, e-commerce, and digital sales [9] - The recent acquisition of CRYOPDP strengthens DHL's pharmaceutical network and expands its service capabilities in clinical trial logistics and temperature-controlled solutions [9]