“一带一路”上的张家港⑥丨薪泽奇：一站式交钥匙广交全球朋友

Core Viewpoint - Jiangsu Xinzhiq Machinery Co., Ltd. has achieved over 90% export rate of welded pipe equipment, serving clients in more than 60 countries, particularly in Belt and Road Initiative countries, showcasing the success of "Made in China" in the global market [1][3]. Group 1: Market Presence and Client Strategy - The company has established a significant presence in the Middle East, Arab countries, and Muslim regions, with 70% of its clients from these areas [3]. - A dedicated prayer room and rest area for Muslim clients have been created in the office to enhance service and demonstrate sincere cooperation [3]. - The company has delivered over 30 production lines to Southeast Asia and nearly 20 to Africa, indicating strong demand in these regions [3]. Group 2: Product and Service Innovation - The company offers a "turnkey" service model, providing comprehensive support from pre-sale advice to post-sale assistance, which includes a complete list of materials for procurement [5]. - A recent project involving 12 machines was completed in 5 months instead of the usual 7 months, highlighting the efficiency of the company's service [5]. - Over 60% of the company's orders come from word-of-mouth referrals, emphasizing the quality and value of its products and services [5]. Group 3: Building Trust and Long-term Relationships - The company has established a trust-based relationship with clients, as demonstrated by a case where technical support not only resolved equipment issues but also increased production by 15% [7]. - The company has received repeat orders worth over 40 million yuan from a client who initially purchased equipment from Europe, showcasing the effectiveness of its customer service [7]. Group 4: Future Expansion Plans - Jiangsu Xinzhiq plans to establish more offices in key areas of the Belt and Road Initiative, including Iran, Ethiopia, and Russia, to enhance its international market reach [9]. - The company aims to deepen its understanding of customer needs and strengthen its overseas service network as part of its strategy for the next decade [9].