最高法案例：经营者不得任意扩大“不适用七日无理由退货”范围

Group 1 - The Supreme People's Court emphasized that consumers purchasing goods online often rely on the descriptions and displays provided by sellers, as they cannot physically experience the products [2] - The case involved a dispute where the seller's refusal to allow a seven-day no-reason return was deemed unreasonable, as the product in question did not fall under the category of items unsuitable for return [1][2] - The ruling reinforces consumer rights by upholding the seven-day no-reason return policy, which is designed to enhance consumer confidence and security in online shopping [2] Group 2 - The court highlighted that while sellers can agree with consumers to exclude the seven-day return policy for certain items, they cannot arbitrarily expand the scope of such exclusions [2] - The judgment mandates the seller to refund the purchase price while the consumer returns the handbag, illustrating the enforcement of consumer protection laws [1]