人力资源快讯：去哪儿举办客服节，一周可4天居家办公

Group 1: Qunar Travel - Qunar Travel held its first Customer Service Festival, introducing the "NICE" service concept focusing on nimbleness, innovation, empathy, and expertise [2] - The company announced new benefits for customer service staff, including the option to work from home for up to four days a week and an annual travel fund of 1200 RMB [2] - Qunar aims to enhance its customer service training system and leverage AI to help young staff become industry experts more quickly [2] Group 2: Midea Group - Midea Group established a new e-commerce company in Guangzhou with a registered capital of 10 million RMB, focusing on AI hardware sales and home appliance installation services [3] - The new company is jointly owned by Midea Group and its subsidiary, Foshan Midea Air Conditioning Industrial Investment Co., Ltd [3] Group 3: Tencent - Tencent launched a generative recommendation algorithm competition with a prize pool of several million and job offers to attract global talent [4] - This competition is part of Tencent's largest recruitment initiative and focuses on cutting-edge AI technology [4] Group 4: Ele.me - Ele.me announced an investment of over 1 billion RMB to enhance its quality takeout services through the "优店腾跃计划" [5] - The initiative includes offering new stores up to three months of commission-free service and increased exposure through Alibaba's ecosystem [5] Group 5: Guangxi - Guangxi has initiated the construction of an AI open innovation platform, which includes establishing new R&D institutions and joint innovation centers [6] - The platform aims to collaborate with ASEAN countries in AI research and development [6] Group 6: Baidu - Baidu's AIDU plan represents its largest recruitment drive for top AI talent, expanding job openings by over 60% compared to last year [7][8] - The recruitment covers 23 core business areas and 11 research directions, focusing on advanced AI technologies [7] Group 7: Nezha Auto - Nezha Auto's parent company has entered a restructuring process to resolve its debt crisis and optimize management [9] - The restructuring will involve bringing in a new CEO with international automotive experience and focusing on production recovery and market expansion [9] Group 8: National Bureau of Statistics - The unemployment rate for young people in China has decreased for three consecutive months, with the urban survey unemployment rate at 5% in May [10] - The growth in the wholesale and retail sectors, as well as accommodation and catering industries, has contributed to employment stability [10] Group 9: Zhilian Recruitment - The demand for jobs in the humanoid robot sector has surged, with job postings increasing by 409% year-on-year [11] - Technical positions dominate the recruitment landscape, accounting for 62% of job postings and 71% of job seekers in the robotics industry [11] Group 10: Inner Mongolia - Inner Mongolia will implement a new regulation to ensure the payment of wages to migrant workers starting July 1, 2025, marking the first local law of its kind in China [12] - The regulation includes provisions for wage payment, guarantees, supervision, and legal responsibilities [12]